KUALA LUMPUR, August 22 -- As many as 20 flights, including by Emirates and ANA Holdings Inc, from Kuala Lumpur International Airport are delayed after check-in and baggage systems were disrupted from Wednesday night (Aug 21).
Both the main and the low-cost KLIA2 terminals were affected by disruptions that brought down the flight information display, check-in counters, baggage handling and Wi-Fi connection, airport operator Malaysia Airports Holdings Bhd (MAHB) said in a statement. “Since the disruption, our team has been working round the clock, not only to rectify the situation, but also to minimise the inconvenience caused to passengers. “The disrupted connection has affected several airport systems such as WIFI connection, Flight Information Display System (FIDS), Check-In-Counters, Baggage Handling Systems (BHS),” it said. Malaysia Airports said all relevant airport staff have been deployed to assist passengers on the ground as we expect the situation to continue throughout the day today. It advised passengers to reach the airport at least four hours before their flight departure time and to check with the airlines for the latest flight schedules. The airport operator said it will be issuing further updates on the situation either through its social media platforms or news releases.
“Meanwhile, do reach out to our Airport CARE Ambassadors or contact 03-8776 2000 if you require information regarding your flight details,” it said.